Terms of service

1. Introduction

Welcome to ICE Designs

These Terms of Service govern your use of our website located at Inchristexperience.com and the purchase of our clothing and apparel products.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

2. Company Information

Company Name: In Christ Experience

Email: Inchristexperience@gmail.com

3. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to purchase products from our website.

You agree to provide accurate and complete information when placing an order.

4. Products

We make every effort to accurately display our products, including colours, sizes, and descriptions.

However, colours may vary depending on your device’s display, and slight variations in printing, stitching, or fabric may occur.

All products are subject to availability.

5. Pricing

All prices are displayed in EUR (€) unless otherwise stated.

Prices include VAT where applicable unless clearly indicated otherwise.

Shipping costs, customs duties (if applicable), and any additional fees are displayed during checkout before payment.

We reserve the right to change prices at any time. Price changes do not affect orders that have already been confirmed.

6. Orders

Submitting an order does not guarantee acceptance.

An order becomes legally binding only after we send an order confirmation email indicating that your order has been accepted.

We reserve the right to refuse or cancel orders where:

* Products are unavailable
* Payment cannot be authorised
* Fraud is suspected
* Pricing errors have occurred
* Legal restrictions apply

If payment has already been taken for a cancelled order, we will refund the full amount.

7. Payment

We accept payment methods displayed during checkout.

Payments are securely processed through third-party payment providers.

We do not store your complete payment card details.

8. Shipping and Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

Delivery times may be affected by:

* Courier delays
* Customs processing
* Weather
* Public holidays
* Circumstances beyond our control

Risk in the goods passes to you upon delivery.

Ownership transfers once full payment has been received.

9. Right of Withdrawal (EU Consumers)

If you are an EU consumer, you generally have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after you or a third party designated by you receives the goods.

To exercise your right of withdrawal, contact us at:

Email: inchristexperienceadm@gmail.com

You must return the products within 14 days of notifying us.

Refunds will be issued within 14 days after we receive the returned goods or satisfactory proof of return.

You are responsible for any diminished value resulting from handling the goods beyond what is necessary to establish their nature, characteristics, and functioning.

Exceptions

The right of withdrawal does not apply to:

* Customised or personalised clothing
* Products made to your specifications
* Sealed items unsuitable for return for hygiene reasons if unsealed after delivery

where permitted by applicable law.

10. Returns and Exchanges

Items must be:

* Unworn
* Unwashed
* In original condition
* Returned with original tags where applicable

We reserve the right to refuse returns that do not meet these requirements.

Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

11. Faulty or Incorrect Goods

If you receive damaged, defective, or incorrect products, please contact us within a reasonable time after delivery.

Where required by law, we will repair, replace, or refund the affected product.

Nothing in these Terms limits your statutory consumer rights.

12. Intellectual Property

All content on this website, including:

* Logos
* Artwork
* Product designs
* Images
* Text
* Graphics
* Website design

is owned by or licensed to the Company and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

13. Acceptable Use

You agree not to:

* Use the website unlawfully
* Attempt to gain unauthorised access
* Introduce malware or malicious code
* Interfere with website functionality
* Copy or scrape website content without permission

14. User Content

If you submit reviews, photos, or other content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display that content for marketing and business purposes.

You confirm that your content does not infringe any third-party rights.

15. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

* Indirect losses
* Consequential damages
* Loss of profits
* Loss of business opportunities
* Data loss

Our total liability arising from any order shall not exceed the amount paid for that order.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud, death, personal injury caused by negligence, or mandatory consumer rights under applicable law.

16. Privacy

Our collection and use of personal data are governed by our Privacy Policy.

By using our website, you acknowledge that your personal information will be processed in accordance with that policy and applicable data protection laws, including the GDPR.

17. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including:

* Natural disasters
* War
* Industrial disputes
* Government actions
* Internet outages
* Pandemic-related disruptions
* Courier failures

18. Governing Law

These Terms are governed by the laws of [Member State], without prejudice to any mandatory consumer protections available under the laws of your country of residence.

Any disputes shall be subject to the competent courts determined in accordance with applicable consumer protection laws.

19. Online Dispute Resolution

Consumers residing within the European Union may also have access to alternative dispute resolution mechanisms where available under applicable law.

20. Changes to These Terms

We may update these Terms from time to time.

The revised version will be published on this page together with the updated “Last Updated” date.

21. Contact Us

If you have any questions regarding these Terms, please contact:

Email: Inchristexperienceadm@gmail.com